Welcome to our pre-admission department, where all your documentation and requests will be dealt with in advance. This ensures that your actual admission on the day is as pleasant and speedy as possible.
It is your responsibility as the patient to obtain a pre-authorisation number from your medical aid prior to admission, although staff in the pre-admission department or your doctor’s receptionist will assist where possible.
They will also notify you of any co-payments and deductibles which will be for your account and payable on admission. (Private paying patients will be required to pay the estimated amount on/before admission).
Please bring your medical aid card, ID or birth certificate. If you are a dependent, please bring the main member’s ID and the medical aid card. In a case where a child is a minor and the main member is not available, the signatory must also provide proof of identification.